Insurance company reimbursement information

Therapy Supply House accepts reimbursement from most major 3rd party payers. We are an in network provider for numerous HMO and PPO plans. There are numerous issues that affect any Healthcare Provider’s ability to be paid for a claim on your insurance. Among these are medical necessity, effective coverage dates, pre-authorization, policy limits, and co-payments that may be required by secondary carriers or the insured.

Is it complicated? You bet, but that’s why we’re here. Please Contact Us. We’d like to help.

Claims Processing

Have Therapy Supply House assist you file your claim

Most insurance companies require providers and insurers to jump through a variety of hoops before they will pay a claim. When you order physician requested equipment or supplies from TSH, we will file the claim for you. We will also provide personal service (i.e. a real human being) to advise you in dealing effectively and efficiently with your insurance company.

In some cases we may receive pre-authorization from your insurance company. In all cases we will request a credit card guarantee for any co-payment that you may be responsible for, as well as for all claims that are denied.  At your request, all denied claims will be appealed.

Track an order

All orders are shipped with a major carrier unless otherwise requested. Please call or us check the status information via the tracking number on the email you may have received.

Choose a healthcare or fitness product

Got a fitness goal? Got a physical problem or challenge? We can help. Send us the details. Our healthcare professionals will either send you questions to help them make a suggestion for you, or they will know immediately what you need! In any (and all) case(s), we disclaim all responsibility for your health and well-being. Everyone should consult a physician before attempting to treat him or her self. If you have an ongoing or pre-existing health condition, be responsible; consult a doctor, preferably a good one!

Choose a healthcare professional

If you are in the Houston area (or would like to come here), we can point you to the some of the best in the world. Elsewhere, if you are not sure what kind of physician to look for, or what to ask, e-mail us with your concerns. We’ll try to help.

Our Insurance Partners

  • Aetna HMO/PPO
  • Amerigroup/Americare/Amerivantage
  • Beech Street
  • Blue Cross Blue Shield (HMO, BCA, PPO)
  • Community Health Choice (CHC)
  • Cigna HMO / PPO
  • Driscoll (Star, Chip, HMO)
  • DARS
  • DADS
  • Humana HMO / PPO
  • Medicaid (including CCP)
  • Memorial Herman Health Plan
  • Molina Healthcare
  • Superior Health plan
  • Texas Children’s Health Plans
  • Texas Healthspring
  • Texas Workforce Commission
  • True Choice
  • Tricare PPO
  • Uniform Services Family Health Plan (USFHP)
  • United HealthCare HMO/PPO/POS
  • Wellcare
  • Workers Compensation
  • Several Others